Terms and conditions of use

In the www site.platinum.shoes you can find a wide range of high quality clothing products and shoes carefully selected for you and accompanied at the same time as much information and images as possible. The products are all certified of authenticity, guaranteed and followed until in the hands of the customer, in order to obtain the maximum satisfaction of the same.


The images of the advertised products are intended for exemplary purposes only. All prices included on the site, in the relative column are to be understood prices VAT included. The prices presented by us are subject to promotional campaigns variables; the company's Platinum Collection of Forty Stephen G. E. therefore, we reserve the right to change the prices without any notice, and without guarantee a refund of any difference between the price of a product already purchased and the one present on the site www.platinum.shoes. Particular attention is paid to packaging, which will be chosen and selected according to the nature of the product. The customer must verify the integrity of the packaging at the time of delivery and sign the relative receipt form, in case this is not possible must note the fact in the aforementioned form and communicate any damages found citing the "order code". This procedure must also be followed in case of defects or damage to the goods.


The technical information included in the website www.platinum.shoes, are derived from the information published by the manufacturers of the goods included in our catalog. Sportime, therefore, reserves the right to modify/adapt the technical and dimensional information of the products in the catalog, based on what will be communicated by the manufacturers, even without notice.


Orders are accepted exclusively via the internet (online). The customer will receive, at the end of the procedure, a confirmation communication by e-mail with the relative number of "order Code" (which must always be mentioned in all communications). However, the order will be considered valid and accepted only after the "confirmation of payment" sent to us by the banking institution, depending on the method chosen. Prices and payments are expressed in Euro.


The ordered goods must be paid through the Secure Payment System PayPal, paying the full amount at the time of order confirmation.


Pursuant to D. Lgs. n.185/99 the consumer has the right to withdraw from the contract without penalty and without giving any explanation for a period of 14 working days from the day on which he receives the products. There is no right of withdrawal from the contract when it comes to the supply of goods made to measure or clearly personalized (for color, size, fabric...) or which, by their nature, cannot be returned or are likely to deteriorate or deteriorate rapidly. The right of withdrawal is exercised by sending, within the prescribed period, a written communication via email to be sent to info@platinum.shoes. If the goods have been delivered, you must return the goods within the same period of 14 working days from the date of receipt of the goods. The returned products must be intact and in their original packaging. The direct costs of returning the goods to the sender are borne by the consumer and the shipment is under his responsibility. If the right of withdrawal is exercised in accordance with the provisions set out so far, our company is obliged to refund the sums paid by the customer. The refund will be made free of charge, as soon as possible and in any case after the date on which the goods are received.


Platinum is not responsible for any damage or loss, direct and / or indirect, arising from the sale of goods and services offered in the catalog published on the platinum website.shoes, also for delayed and / or non-delivery of the product, nor' for the correspondence of the goods to the specifications published on the site, nor' for any other fact not attributable directly to Platinum . The supplier shall also not be liable for damages, losses and costs incurred as a result of failure to perform the contract for any reason, and the buyer shall only be entitled to a full refund of the price paid. The supplier assumes no responsibility for any fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, at the time of payment of the products purchased.


All contracts concluded with Platinum are understood to be perfected in Italy.
Customers accept, being the Italian company, the laws, regulations and any arbitration of the competent Italian court of the Court of Taranto.